VMware/Contacts

Product Specialists

vSphere Certificates

• Sujish Suresh Kumar (GSS)(India)

vRealize Automation

• Chris Kuum (Broomfield TSE)
• Arash Rakeen (Broomfield TSE Premier Services) Helpful!!!
• Adnan Bhatti (Cork TSE)
• Sean Jones
• David Stockland

Licensing

• Krista Squires (IB Services)(Austin, TX)
• Ameena Sultana (GSS)(India)
• Jose Garcia Rojas License Escalations Rep
• EPP (Tokens) Manager [email protected] Goes by JD
• EPP (Tokens) Worker Bee [email protected]

• [email protected], [email protected], [email protected] are aliases for anything license related. Just like there is a support-escalations alias for hot SR's I just found out we have a similar alias for licensing issues. [email protected]

vRealize Business for Cloud Advanced

• Jay Weber (TSE Broomfield)
• Mandip Gill (TSE Broomfield)

vCloud Director

• Dave Achten (Todd Hansz equivalent for vCD)
• Zach Brown (Good Dude)
• Tommy Lightfoot

vRealize Life Cycle Manager

• Jimmy Alvarez (Worthless but Tech Marketing POC)
• Jay Weber (TSE Broomfield)

Networking

• Kiwi Ssennyonjo (TSE Home Office Canada)
• Daniel Backhaus

NSX

• Todd Hansz (Broomfield EE) (NSX God)
• Daryl Marcus (Broomfield Staff EE)
• Jeff Wholey (Broomfield EE)
• Andrew George (Broomfield TSE)

HCX

• Brian McGhie (Broomfield TSE)
• Daryl Allen (Broomfield TSE)
• Jamey Holbrook (Atlanta HCX SE)

Network Insight

• Trey Tyler

vRealize Operations

• Neeraj Gandhi (PSO)(Maryland)
• Kyle Pittman
• Kelly Bryan
• Kyle Jett

EUC

• Jason Misleh (TAM)(Michigan)
• Bob Johnston (TAM)(Michigan)
• Scott McDermott (TSE Broomfield)

Orchestrator

• Justin Dowe (TSE Broomfield)
• Galina Kostova (Product Manager)
• Adam Frost (Really knows his shit)

Site Recovery Manager-vSphere Replication

• Corey Cogan (TSE Broomfield)
• Stephen Van Siclen
• Thomas Simpson

vSphere Integrated Containers

• Jonathan Wilk (Cork Senior TSE)
• Melissa O-Sullivan (Cork Senior TSE)
• Daniel Cerne (Cork Senior TSE)

Update Manager

• Don Bessee (TSE Broomfield)
• Andrew Stiff (TSE Broomfield)

vSAN

• Jesse Horne (TSE Broomfield) Rock Star

Sys-Ops

• Chris Griffis
• Matt Griffin
• Keenan Matheny (TSE Broomfield) Rock Star

• From Global Connect use gss.vmware.com as search engine for problems....better than ikb.vmware.com.

SDK Support

• Duncan Upton

GS Lightning-SalesForce Administration Support=

• Ramesh Anthati

WS1 Support

• Aimee Goncalves

GSS Managers

• Bambie Ransdell (Broomfield)
• Sudipta Chakraborty (India)
• Timothy Reimer (Broomfield Weekend Duty Manager) Solid Dude
• Megan Coppin (Leads America Premier Support)
• Victor Perez (Director....Leads Escalations with Engineering-Broomfield)
• Paul Walsh (EMEA REM)
• Kalidas Chakravarthy G (APJ REM)
• Solomon Fadese (AMER REM)
• Paul Clark (REM and over Seal Team 6 SA's)
• Seena Rehman (REM)